Dispatch Times

Orders are packed and dispatched from our Australian warehouse within 24 hours of payment confirmation (business days).

Delivery Timeframes

• Sydney, Melbourne, Brisbane metro: 1-3 business days
• Adelaide, Perth, Canberra, Hobart: 2-5 business days
• Regional and remote areas: 3-7 business days

Every order ships with tracking – you receive your tracking number by email as soon as your parcel is on its way.

Shipping Costs

Shipping is calculated at checkout based on your location and order size. Orders over $300 ship free Australia-wide.

Discreet Packaging

All orders ship in plain, unmarked packaging – no vape branding visible.

Payment Before Dispatch

For bank transfer and PayID orders, items are dispatched once payment is received and confirmed. Crypto and card payments confirm instantly.

Undelivered or Lost Parcels

If tracking shows delivery but your parcel hasn’t arrived, contact us within 48 hours – every order is tracked and covered by our delivery guarantee.

Questions?

Contact our team any time – we’re here to help.